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Freezing Temperatures

South Louisiana is expecting sub-freezing temperatures and the concern for the availiability of water and frozen pipes can be expected.  We will continue to provide water to our customers as long as we can.  You can help alleviate the demand on water by using water on an "as needed" basis.  This will help ensure adequate water supplies to our customers.  

When temperatures are consistently at or below freezing:

  • If you have pipes that are vulnerable to freezing, turn water off at the source and empty the pipes of residual water.
  • Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.

If your pipes freeze:

  • Shut off the water immediately. Don't attempt to thaw frozen pipes unless the water is shut off. Freezing can often cause unseen cracks in pipes or joints.
  • Apply heat to the frozen pipe by warming the air around it, or by applying heat directly to a pipe. You can use a hair dryer, space heater or hot water. Be sure not to leave space heaters unattended, and avoid the use of kerosene heaters or open flames.
  • Once the pipes have thawed, turn the water back on slowly and check for cracks and leaks.

We thank all of you in advance and appreciate your help in the above matter. Stay safe!